Our payment methods

To make it as easy as possible for you to buy your favorite items, we offer you a variety of payment options:

Payment via Paypal

If you want to pay via PayPal, you will be automatically redirected to Paypal in the next step after the purchase.

You already have a Paypal account?

Log in with your PayPal user data and release the payment. Once you have confirmed your payment details, you will be automatically redirected back to the store to complete the order. This redirection can take up to 10 seconds. The amount will then be automatically debited from your PayPal account.

You don't have a PayPal account yet?

No problem! Register as a guest or open a PayPal account. Again, you have to confirm the payment and will be automatically redirected back to the store to complete the order. The amount will then be automatically debited from your PayPal account.

By using PayPal payment methods, you agree to PayPal's terms and conditions and thus accept the PayPal payment process.

If you decide to pay with PayPal Express, you have the option to make your payment quickly and directly through your existing PayPal account or without an existing PayPal account. You will be redirected here without detours and can simply enter your data and make the payment.

By using the PayPal payment methods, you agree to the terms and conditions of PayPal and thus accept the PayPal payment process.

Payment by invoice

From 18.12.23 Santander became Zinia by Santander.

The purchase on account is only allowed within Germany.

The payment for the purchase should be cleared within 30 days, even if you decide to return it. If you have already transferred the amount to Santander, it will be credited again after your return. Santander will then contact you.

Please make your payments separately per order and not together.

You have returned your purchase before the 30 days?

Please wait for your return confirmation. Also, be aware of our returns processing time. The amount of the return will be reported to Santander and your payment information will be updated.

If you have any questions about your payment with Santander, please contact the credit institution directly at rechnungskauf@santander.de  

You have received payment information from Santander but no order confirmation from Vite EnVogue?

Please contact our customer service at service@vite-envogue.de

Payment by credit card

We accept Mastercard, Visacard and American Express credit cards.

You want to pay with your credit card? Simply click on the desired payment option during check-out and click on "pay". Then you will be redirected to the next step. Then enter your credit card details so that you can approve the payment. Once you have confirmed your payment details, you will be automatically redirected back to the store to complete the order. Your credit card account will be charged directly.

As of January 1, 2021, European guidelines for secure online card payments have changed. For orders placed after this date, you will be asked to verify yourself through 3D Secure. Depending on the card type, this is marked (e.g. Visa Secure, Mastercard Identity Check or American Express SafeKey).

Your card should first be activated for 3D Secure by your bank.

In most cases, the service is already offered online. If you have already used the function or registered for 3D Secure, you do not need to register again. Some banks also offer integrated apps for verification. You can ask your bank for more information.

Please note that 3D Secure should always be activated before your next online shopping experience.

Payment by instant transfer

If you want to pay by instant bank transfer, you will be automatically redirected to the login of your bank in the next step after the purchase. There you can log in to your bank account and release the payment. Once you have confirmed your payment details, you will be automatically redirected back to the store to complete the order. Your account will be debited directly with the confirmation of the purchase. 

Please note that online banking is required to pay with Sofortüberweisung. It is best to wait a moment until your order has been completed and only then close the browser window.

Payment via Amazon Pay

You can make a payment with Amazon Pay using the credit or debit card stored in your Amazon customer account. To do this, log in to your Amazon customer account via the Amazon Pay button and make the payment from there.

Why can't I use my preferred payment method?

There can be several reasons why your desired payment method is not available for you. We have listed some of them below:

  • Your billing and shipping address do not match. Also a delivery to a post office or packing station can influence the availability.
  • You still have an outstanding amount for another order - this can also mean that your transfer has not yet been credited or your return has not yet been booked.
  • As it is common in the online trade, we let independent credit agencies help us to assess your creditworthiness. The data and calculations can in some cases lead to the fact that a purchase on account is not available to you. We have no influence on this and can not make any changes. You have the option to switch to another payment method.

We ask for your understanding that our customer service has no possibility to activate a payment option for you, should this not be available to you.

Also, for data protection reasons, it is not possible to see why you can not order with your preferred payment method. The decision is up to the payment service provider Santander.