Delivery & Payment
Important information about delivery & payment
We ship all our products within Germany insured with our logistics partner DHL. Within Germany, the shipping is free and the delivery period is 1-3 working days.
To european countries within the EU we ship through our logistics partner DHL. The shipping costs within the EU are 9.90€. Additionally can you choose shipping with UPS as an optional delivery service. Shipping costs for shipping with UPS within the EU are 9.90€ as well. Withinthe EU the delivery period is 2-7 working days.
We deliver to the following countries:
Belgium, Bulgaria, Denmark, Estonia, Finland, France, Greece, Great Britain, Ireland, Italy, Latvia, Lithuania, Luxembourg, Netherlands, Austria, Poland, Portugal, Romania, Sweden, Slovakia, Slovenia, Spain, Czech Republic, Hungary
We accept payment via PayPal, Mastercard, Visa, Payment and SOFORT© - Online Bank Transfer (available in 13 countrys). If you pay via PayPal or SOFORT© - Online Bank Transfer, after purchase you will be automatically redirected to the provider for the next step. Please log in to PayPal or your bank account to finalise payment. Once payment is complete you will be automatically redirected back to our shop to finish your order. Your credit card will be charged upon completion of the order.
Shipping & Service
Once your package has been handed over to our shipping provider, we will send you an E-Mail containing your tracking link.
If you have not revieve your package within 7 working days after your shipping confirmation, please contact our customer service:
or our service hotline:
Please use from abroad call:.
+49 (0) 40 284 67 68 90
Our business hours are: Monday - Friday 09:00 to 18:00.